21+ • Responsible Gaming

Responsible Gaming at i98k

i98k believes gaming should always be a source of fun. This page has tools and guidance we have prepared to help you stay in control and play with awareness.

Stay in Control While Enjoying the Game

At i98k, players' health, financial safety, and mental wellbeing matter far more than any game. We see gaming as a source of fun and entertainment — never something that should become a financial burden.

Responsible gaming means deciding for yourself how much time and money you spend, knowing in advance when to stop, and accepting that gaming is a background entertainment, not a central part of life.

i98k Policy — We care about our players and are always ready to support their wellbeing. If you feel you need help, reach out to us anytime without hesitation.

Age 21+ Requirement

21+

The i98k platform is open only to players aged 21 and above. This rule is in place to protect young people from gambling and to ensure that only responsible players participate on our platform.

We verify age through the identity verification process completed when opening an account and during play. If we find that someone has attempted to access the platform with false information, the account will be closed.

To parents and guardians — If there are people under 21 in your home, you should install suitable parental control software to prevent them from accessing your phone and computer.

Tools to Help You Stay in Control

Deposit Limit

You can set your own daily, weekly, or monthly deposit limit. Once the limit is set, you will not be able to deposit beyond that amount, helping you stay within your budget.

Play Time Limit

You can set in advance how long you want to play in a day. When the time you set is reached, you will get a reminder — but it is up to you whether to keep playing or stop.

Self-Exclusion

Self-Exclusion can be set for anywhere from 7 days to 1 year. Once it takes effect, you will not be able to log in or play during that period.

Time-Out

Without a full self-exclusion, you can choose a break of 24 hours, 7 days, or 30 days. Once that period ends, you can play normally again.

Checking Your Play History

You can view your play history and deposit/withdrawal records at any time. Review your spending patterns yourself and make your own decisions.

24/7 Support Team

If you need to talk to someone about gambling, you can reach i98k's 24/7 Live Chat in Burmese at any time. We are here to help.

Check That You Have No Gambling Problem

Gambling should be fun, but some players can run into problems without realising it. If you notice any of the signs below in yourself, take a careful look.

You find it hard to control the urge to gamble
You keep playing in an attempt to win back money you have lost
You are taking out loans to fund your gambling
Gambling has started to affect your family, work, or relationships
When you are not gambling, you feel stressed, irritable, or exhausted
You have been using money set aside for family expenses to gamble
You feel like you have to hide the fact that you are gambling

If you recognise two or more of the signs above in yourself, use the Self-Exclusion or Time-Out tool right away and contact our support team.

Tips for Healthy Play

Set a Budget in Advance

Decide how much you are willing to spend before you play, and do not go beyond that amount. Do not expect to win back money you have lost.

Limit Your Play Time

You should limit your play time just as you do your budget. The longer you play, the harder it can be to make good decisions.

Treat It as Entertainment

Do not gamble with the goal of making money. Play only for fun and entertainment.

Do Not Play When You Are Stressed

Avoid gambling when you are going through a difficult time, feeling sad, or have been drinking.

Talk to Your Family About the Impact

Be open with your family or close ones about decisions related to gambling.

Develop Other Interests

Do not rely on gambling alone — make time for your physical health, spending time with family, and things you enjoy.

How to Self-Exclude

Self-Exclusion is a tool you can use right away when you want to take a break from gambling. You can do it in the following ways.

Request via Live Chat

You can request self-exclusion through i98k's 24/7 Live Chat.

Choose a Period

You decide the exclusion period yourself (7 days / 1 month / 3 months / 1 year).

Account Will Be Locked

Once the exclusion is in place, you will not be able to play regardless of whether the period has ended or not.

To request self-exclusion, you can email i98k at [email protected] or contact us 24 hours a day via Live Chat.

How to Use the Deposit Limit

By setting a deposit limit on i98k, no matter how appealing the games are, you will not be able to deposit beyond the amount you set in advance. This tool is helpful for players who find it hard to control their spending decisions.

Please note that if you try to increase your limit, the change will not take effect immediately — it will only apply after a set waiting period. This is to protect you from depositing more on an impulse decision.

Limit Type	Description	How It Can Be Changed
Daily Limit	Maximum deposit amount within one day	To increase, you must wait 24 hours
Weekly Limit	Maximum deposit amount within one week	To increase, you must wait 7 days
Monthly Limit	Maximum deposit amount per month	Wait 30 days to increase

How to Get Help

If you feel that gambling is negatively affecting your personal life, relationships, or finances, seek help without delay. The i98k support team is available 24/7 in Burmese to help you work through these issues, but please understand that we are not medical professionals.

Live Chat — 24/7

You can reach i98k's live chat in Burmese 24/7. You can ask questions about gameplay, set limits, and request self-exclusion.

Email Contact

You can write to us at [email protected] for any gambling-related concerns. We aim to respond within 24 hours.

Put your life first — Always remember that the fun behind gambling should never come before your wellbeing. [email protected] is always by your side, ready to help.

Responsible Gambling — Questions & Answers

No. Self-exclusion is a limit you set voluntarily, and we will not lift it before the period ends. You will be able to play again once the exclusion period is over.

If you want to lower your limit, the change takes effect immediately. If you want to raise it, you will need to wait — 24 hours for a daily limit, 7 days for a weekly limit, and 30 days for a monthly limit. This policy is in place to protect you from making impulsive decisions that lead to higher spending.

Time-Out is a short break — 24 hours, 7 days, or 30 days — after which you can play again. Self-Exclusion is a longer-term option, from one week up to one year, and is a stronger measure. If you feel you have a gambling problem, choose Self-Exclusion.

Start by having an open conversation with them. Help them decide to set limits on their own gambling. For account-related matters, contact i98k at [email protected]. We can help close or restrict the account.

No. The i98k platform strictly allows only players aged 21 and above. If we find that someone under 21 has accessed the platform, that account will be closed and any withdrawals will be handled accordingly.

Log in to your i98k account and go to the Transaction History / Betting History section under Account Settings to view your gaming records and deposit/withdrawal history. If you notice anything unclear, contact us via Live Chat.

Play responsibly and enjoy yourself

As a responsible player, you can enjoy i98k's games with mindfulness. Play when you want to — and when you need support, we're here.

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