i98k Frequently Asked
Questions — Full List

If the connection drops, the game automatically pauses on the server and your last position is saved. Reconnect and log back into i98k to continue playing. If you have any financial loss, contact us immediately through Live Chat with your session record and we will look into it. Our support team is ready to help in Burmese.

Clear your browser cache and cookies, then reload the page. In Chrome, go to Settings → Privacy and Security → Clear browsing data. After that, open i98k.org again. Also check your WiFi connection. If the problem continues, contact us via Live Chat.

You can play on Android and iOS smartphones, tablets, laptops, and desktop PCs. All major browsers are supported — Chrome, Firefox, Safari, and Edge. No separate app download is needed; one browser is all it takes to play smoothly. All OS versions are covered.

The i98k website is fully optimised for mobile browsers, so game quality does not drop when you play on your phone. We recommend Chrome (Android) or Safari (iOS). Keeping your browser updated to the latest version gives you an even smoother experience.

Yes, no download needed to open it like an app. On Chrome (Android), open i98k.org, tap the menu (⋮), and select "Add to Home screen". On Safari (iOS), tap the Share button, then "Add to Home Screen". Once added, you can open i98k instantly with a single tap.

Most withdrawal requests are processed within 10 to 45 minutes. KBZPay, Wave Money, AYA Pay — any platform can be processed within this timeframe. If your KYC verification is not yet complete, processing may take longer, so please prepare in advance.

The minimum withdrawal amount at i98k is 20,000 Ks. You cannot submit a withdrawal request until that amount is reached. The minimum deposit amount is 5,000 Ks and is the same across all payment channels.

i98k's withdrawal system runs 24 hours a day, 7 days a week. Withdrawals are processed at night (Myanmar Standard Time) and on weekends with no office-hours restrictions. You can request a withdrawal from KBZPay, Wave Money, or AYA Pay at any time.

No. When withdrawing, the wallet name must match your i98k account name. Under our security and anti-money-laundering policy, only a wallet registered in your own name is accepted. If the wallet name does not match, this can be resolved during KYC verification.

Yes, but you can only withdraw after meeting the wagering requirement. For example — if you deposit 20,000 Ks you receive a 40,000 Ks bonus, and you must wager 40,000 Ks × 10 = 400,000 Ks before you can withdraw winnings from the bonus. Your own deposit of 20,000 Ks can be withdrawn before the wagering requirement is met.

i98k is protected by SSL encryption and stores customer personal data in accordance with our privacy policy. Every registered account is protected with encryption, and data is only shared with third parties in compliance with our policy. You can read the full details in our Privacy Policy.

If it fails, contact us via Live Chat and ask for the reason. Common causes include unclear photos, an expired ID card, or incorrect submission format. Correct the issue based on the feedback and resubmit. Our support team will explain everything in Burmese.

KYC (Know Your Customer) protects against money laundering and guarantees the financial security of our players. Verifying that an account is registered under your real name helps prevent account theft. It is a necessary step to keep your funds safe.

This can happen when a certain withdrawal amount is reached or during a server check. For some players it may be requested at the time of their first withdrawal. Completing it in advance helps you avoid delays and get faster service.

i98k Login Visit the page, click "Register New Account", and sign up with your phone number and name. After entering the OTP code From 5,000 Ks deposit and play instantly. 21+only. Play is restricted to those 21 and above.

First, check that your phone number and password are correct. Make sure Caps Lock is not on. If you fail several times, click "Forgot Password?". If that still does not work, contact us via Live Chat and we will help you.

You can change your phone number and display name in your account settings. To change banking details such as your wallet name, contact us via Live Chat — we may need to run a KYC check to make sure your data is accurate.

Yes. Open a browser on any device, go to i98k.org, and log in with your phone number and password. For your security, always logout after using a shared or public computer.

On the login page, click "Forgot Password?". An OTP code will be sent to your registered phone number. Enter the code and set a new password. If your phone number has changed, contact us via Live Chat and we can verify your account and help you.

The official website is i98k.org only. Always check the URL address bar for i98k.org and make sure https:// is active. Do not click links sent via email, Messenger, or social media. If you are unsure, ask us via Live Chat.

Contact Live Chat right away and request a temporary account lock. Then change your password immediately. Also check and update your KBZPay, Wave Money, or AYA Pay PIN. Review your transaction history and report the details to our support team.

Yes. i98k uses SSL/TLS encryption to protect players' data and financial transactions. The padlock icon 🔒 in your browser address bar confirms the connection is secure. Financial information is stored encrypted, which means the risk of third-party access is very low.

i98k protects your login with OTP-based verification. Because your account is registered to your phone number, an OTP code can be sent to your phone at each login. This creates a two-layer protection so no one can log in without your phone. If you want to know more, ask us via Live Chat.