i98k Privacy Policy

1.1 Information Provided When Opening an Account

When you open an account at i98k, the following information is collected—

• Name and date of birth (to verify you are 21+)
• Email address (for communication and account security)
• Phone number (to verify payments via KBZPay, Wave Money, and AYA Pay)
• Username and password (for login)

1.2 Payment Information

When deposits and withdrawals are made, records of the payment method (KBZPay, Wave Money, AYA Pay) and transaction amounts are collected. Full card numbers or bank account numbers are not stored directly — payments are processed by trusted partner payment services.

1.3 Gaming History and Activity Data

Records are kept of the time you spend on the platform, games played, amounts wagered, bonus usage, and deposit and withdrawal history. This data is essential for verifying fair play and protecting players' accounts.

1.4 Technical Data

The following technical data is also collected to improve the player's experience and keep the platform running smoothly—

• IP address (to check approximate location — this data is not used to directly identify the customer)
• Browser type and version
• Device type and operating system
• Access time (Myanmar Standard Time)
• Pages visited and interaction history

2.1 Service Delivery and Management

i98k uses the data you provide for the following main purposes—

• Account creation, verification and management
• Processing deposits and withdrawals via KBZPay, Wave Money, and AYA Pay
• Providing bonuses, VIP cashback and card rewards
• Providing customer support via Live Chat and email
• Creating a great playing experience for players

2.2 Security Monitoring and Alerts

To protect players' accounts, i98k continuously monitors login records and payment records. If an unusual access pattern (suspicious activity) is detected, temporary protective measures may be applied to the account and the player will be contacted.

2.3 Responsible Gaming Support

Playing patterns are reviewed, and if it appears that a player's gaming has gone beyond healthy limits, the support team will reach out and offer help. This use of data is not against the player's wellbeing — it reflects a clear commitment to responsibility.

2.4 Analytics for Platform Improvement

Player activity data is aggregated and analysed to improve the platform's services, advance its technology, and develop features that give players a better experience. Individual player identities are not disclosed externally in this process.

3.1 Third-Party Service Partners

i98k may share personal data with the following service companies where necessary to deliver the service—

• Payment processing services (for deposits and withdrawals only)
• Gaming software providers (to deliver games)
• Technology infrastructure service companies

All of these service partners have signed a Non-Disclosure Agreement (NDA) and must not use the data shared by i98k for any purpose beyond what is specified.

3.2 Legal Disclosure

If there is a lawful legal request, or a request related to a criminal investigation concerning a player's account, data may be disclosed to the relevant authorities in accordance with that legal request.

3.3 No Sale of Data

i98k does not sell, rent or exchange players' personal data to any company or external organisation for advertising, marketing or any commercial purpose. That is our commitment.

4.1 How Cookies Are Used

The i98k website may store nine types of cookies in the player's browser. The main purposes of these cookies are—

• Essential Cookies: Maintaining login sessions, storing bonus tokens
• Functional Cookies: Remembering language and display preferences
• Analytical Cookies: Understanding which pages are visited in order to improve the platform

You can decline cookies in your browser settings, but doing so may cause some platform features to not work properly.

4.2 No Third-Party Trackers

i98k does not send player data to third-party advertising networks (Ad Networks), and their tracking pixels are not embedded on the platform.

5.1 SSL Encryption

The i98k platform uses TLS/SSL encryption technology, so all data transferred between players and the server is encrypted and cannot be read by outside parties. If you see "https://" in the browser URL bar, your connection is secure.

5.2 Access Control

i98k staff who can access player personal data are restricted based on their role and responsibilities. Every access and change is logged.

5.3 Data Breach Response

If i98k suspects a possible data breach, the threat source is blocked immediately. Affected players are notified as quickly as possible, and security measures are temporarily raised.

6.1 Active Account Players

For as long as a player's account remains active, i98k retains their data to provide services and maintain gaming records. Players have the right to access their own data.

6.2 After Account Closure

If an account is closed at a player's request, payment records and gaming records are retained for the legally required period. Once that period ends, the data is deleted or anonymised through encryption.

8.1 Protection of Minors

i98k services are for players aged 21 and above only. i98k does not knowingly collect or store personal data from minors. Since date-of-birth verification is required during registration, if underage access is detected, that account will be closed immediately and the data deleted.

9.1 Notification

i98k may update this Privacy Policy from time to time. For significant changes, an announcement will be posted on the platform in advance, and registered players will be notified by email. Continued use of the platform after any changes means you accept the updated policy.

9.2 Contact Us

If you have questions about this Privacy Policy or would like to exercise your data rights—

• 24/7 Live Chat — Myanmar language (contact us directly through the platform)
• Email: [email protected]

To file a complaint with our Data Protection Officer, please include "Privacy Policy — Complaint" in the email subject line.